You may receive an "Invalid License" error when you enter your license key incorrectly or install a product that is not defined in your license key. You can access the products defined by your license key by logging into your My C-Prot account at my.c-prot.com. After making sure that you have entered the license key correctly and installed the product that matches your license key, try the activation process again. By clicking the "Downloads" icon in the "Actions" column on the far right of your license key, you can access the download links of the product that matches your license key.
In order to use your license key on a new device, you must delete your old device from license users. To delete your old device from license users, you can access your license users by clicking on the "Details" icon in the "Actions" column to the right of your license key after logging into your My C-Prot account. You can delete it from this list by clicking the "Delete" icon on the right side of your unused device. After deleting your old device, you can activate your license on your new device.
You can access the product information obtained from the Google Play Store in the subscriptions section.
C-Prot products do not have automatic renewal. Your license key(s) are automatically renewed only in the subscriptions section of the Google Play Store. You can turn off/on auto-renewal from the subscriptions section.
There is no difference between the trial version and the licensed product. It provides full protection up to the time define in the trial version.
You can send your support request to [email protected] with the e-mail address you registered on My C-Prot. The support team will assist you to resolve your issue as soon as possible.
In order to install C-Prot Antivirus on your Windows-based devices, you need to download the necessary installation packages to your computer. You can get information about the product groups on the official website of C-Prot Antivirus and download the trial version installation package for the product you want for free. You can visit the Google Play app store to install C-Prot Antivirus on your Android-based devices. Click here to install C-Prot Antivirus on your device via Google Play.
If you still get an error in the installation even though you do not have any antivirus program
on your computer, you can perform the installation with the installation script. You can follow
the steps below to install C-Prot product with the installation script.
1. Download the compressed folder with .zip extension from
c-prot.com/setups/c-prot_installation.zip.
2. Copy the “c-prot_installation.bat” file in the compressed folder into the folder where
the
C-Prot setup file with .msi extension is located. The chomar_installation.bat file and the
C-Prot setup file should be in the same folder.
3. Right click on the c-prot_installation.bat file and run it as administrator.
C-Prot Antivirus is free for Android-based devices and has a 30-day trial version for Windows-based devices.
You can find your license information in the licenses section of My C-Prot. You can activate the product you want to activate by entering your license key from your device.
Password request is only available for corporate products. You can complete the uninstallation process by entering the "Client Uninstall Password" determined by your administrator to the relevant place during the uninstallation process.
C-Prot Antivirus has different installation packages due to structural changes in different versions of Windows and supported processor architectures. Online installation packages automatically recognize the operating system and processor architecture and download the correct installation package for you and perform the installation. If you have no idea about your Windows operating system version and processor architecture and you have an active internet connection, it is recommended to use online installation packages. Offline installation packages are prepared directly in accordance with a Windows version and processor architecture. It does not require any internet connection for installation. In addition, the online installation packages contain all updates up to the time you download them. Offline installation packages are recommended for those who want to install on a large number of computers or install on devices without an internet connection.
Many antivirus applications do not come with an offline installation package. Standard installation packages, on the other hand, receive large-scale updates after they are installed. Therefore, this means that in multiple installations, both unnecessary internet traffic and full protection are not provided in the absence of internet connection. In order to avoid these problems, all offline installation packages of C-Prot Antivirus are prepared to contain up-to-date virus signatures. In this way, when you install on devices without an internet connection, you can perform your multiple installations faster and without affecting the whole network, as well as providing full protection.
The error you are encountering may be caused by a different antivirus program on your computer.
Since more than one antivirus program can cause conflicts at the same time, you should remove
the existing antivirus programs on your system before installing C-Prot Antivirus on your
computer. If you still get an error in the installation even though there is no antivirus
program on your system, you can perform the installation with the installation script. You can
follow the steps below to install the C-Prot product with the installation script.
1. Download the compressed folder with .zip extension from
c-prot.com/setups/c-prot_installation.zip.
2. Copy the “c-prot_installation.bat” file in the compressed folder into the folder where
the
C-Prot setup file with .msi extension is located. The chomar_installation.bat file and the
C-Prot setup file should be in the same folder.
3. Right click on the c-prot_installation.bat file and run it as administrator.
You can reset your account password by clicking here. Please also check your junk e-mail box, as the password reset e-mail sent automatically by us may fall into your spam e-mail box. After resetting your password, you can log in to your My C-Prot account at my.c-prot.com.
In order to log in to your My C-Prot account, you must confirm your e-mail account. The e-mail we automatically sent you to confirm your account may have landed in your junk e-mail box. Don't forget to check your junk e-mail box. After confirming your account, you can log in to your My C-Prot account at my.c-prot.com.
C-Prot Antivirus software; compatible with computers, tablets, smartphones and many other devices. All supported devices are listed on the C-Prot website.
C-Prot Antivirus software; protects against viruses, worms, trojans, malware, spyware, ransomware and many other threats.
To restore a quarantined file in C-Prot Antivirus, you can access the C-Prot Antivirus graphical interface by finding C-Prot Antivirus from the system tray or start menu on the Windows platform. Then you can restore the file by excluding the file from scanning with the "Restore" option from the "Quarantine" section.
To exclude a file from scanning in C-Prot Antivirus, you can access the C-Prot Antivirus graphical interface by finding C-Prot Antivirus from the system tray or start menu on the Windows platform. Then you can specify the files that you no longer want to be scanned by using the "Add" option in "Excluded Items" in the "Tools" section. Also, if you want to quarantine files that you previously excluded from scanning, you can move them to quarantine with the "Move to Quarantine" option.
In order to perform a full scan in C-Prot Antivirus, you can access the C-Prot Antivirus graphical interface by finding C-Prot Antivirus from the system tray or start menu on the Windows platform. Then you can perform a full scan of your computer by selecting "Virus Scan" and then "Full Scan". For the Android platform, run C-Prot Antivirus from the applications and select the "Scan" menu. You can perform a full scan on your device by selecting "Full Scan" from the pop-up window.
Since the scanning engine of C-Prot Antivirus was developed from scratch with 100% domestic facilities, it does not contain "old technology residues" unlike other antivirus products. Considering modern hardware at every stage of its development, optimizations were made at the machine language level when necessary, resulting in a high-performance scanning engine.